I applied online. The process took 2 weeks. I interviewed at Allstate (Chubbuck, ID) in May 2013
Interview
You apply online and then submit a personality profile. You then have to go through a lengthy interview process. They are very interested in your customer service experience and how you handle problems. They also make sure you can work the hours and days they need you work. You will also need to pass a drug test and background test.
Interview questions [1]
Question 1
They ask different questions on how you handle stress, pressure and difficult customers.
I applied online. The process took 4 weeks. I interviewed at Allstate (Baltimore, MD) in May 2011
Interview
After completing my online application, I received a phone call week late from a HR representative wanting to setup a telephone interview. A few days later I got another phone call to attend a face to face interview. At the interview I met with two managers, one of them was my manager then the next interview I met with the Office manager and after my background investigation was complete, I was offered the job.
Interview questions [1]
Question 1
Most difficult questions was asking how I feel about having to tell someone no. I now know they were asking me this because on daily basis I have to tell someone know about a liability decision, rental, repairs, and bodily injury settlements.