Allstate interview questions

I submitted an online application. I received a call from a recruiter one day later. I was asked about my resume and one interview question. The question was "Tell me about a time when you dealt with a difficult situation. After I was done interviewing with the recruiter, I was asked to take a assessment test. It was an easy test based on behavioral questions. What would you do in this situation. Finally, I was set up with a in person interview. The interview lasted approximately an hour and involved question/answer, then spend time with a person who does that job. I was asked why I wanted to work there, what questions to ask a person involved in vehicle accident, how I prioritize my workload, and other customer oriented questions. I had the interview today, so I don't know if I will be extended a job offer. However, it was a very pleasant experience.