I applied online. The process took 1 day. I interviewed at Allstate (Toronto, ON) in Sep 2021
Interview
Virtual interview, you are asked several questions and based on the answers given that determines if you are the right candidate for this job. High stress and previous customer support experience will make the interview easy for you.
Interview questions [1]
Question 1
Describe a time you de escalated an angry customer
It was smooth, the hiring process was great as well, I worked at the claim department, pretty easy,we deal with claimant, insured but most of the calls are from bodyshop looking for their cheque
I applied online. The process took 1 week. I interviewed at Allstate in Jun 2022
Interview
It was organized and very laidback. Did not feel stressful but rather more like a conversation with a peer. Wanted me to explain how I could use unrelated work experience in the specific role.