I applied online. I interviewed at Allstate (Houston, TX)
Interview
Met with two managers, asked open ended questions. Wanted to hear about past handling of situations and asked about difficult situations. Experience and skills were important . Listening and conversation skills.
Tell me about a time....
Interview questions [1]
Question 1
Tell me about how you handled a difficult customer
Situational- phone and zoom. Be ready with specific examples. Mine was with three managers, but ended up in a different department. Based on experience, I did not have a second interview, but most I know did have a request for another interview. I believe the questions were average difficulty for the position.
Interview questions [2]
Question 1
Tell me about a time when you had to deal with conflicting priorities.
Very easy to talk to the folks at allstate. They are professional and upfront about the entire hiring process. Hope to hear soon! They are very quick to respond to requests.
Interview questions [1]
Question 1
How has your past experience prepared you for this role?