So far it has been a smooth process. I applied online and then received an invite within two or three days for an automated interview on the phone. After completing the automated interview, I received another email that they had selected me to do an assessment. I passed assessment and four days later I received an email inviting to a face to face interview. Communication has been efficient and responses quick. I will update once I have the face to face interview, which I will know when will happen more specifically once I email them back my availability to come in for the face to face interview. I am optimistic and has been a surprisingly rapid process to get this point. I thought it might take longer
Interview questions [1]
Question 1
How have you handled a customer who had a negative reaction to your call?
I applied online. The process took 3 months. I interviewed at Allstate (Charlotte, NC) in Feb 2014
Interview
submit resume, hr recruiter calls you, and then you sit with to leaders and have an interview. In the interview they ask you scenario questions and then say the hr recruiter will follow up with you.
Interview questions [1]
Question 1
What did you do for a customer that was above and beyond?
I applied online. The process took 2 weeks. I interviewed at Allstate in Mar 2016
Interview
Got a phone call for a phone interview 2 days after I applied online, then I was informed that the next step is to take a test online. Got an email informing me that I passed the test and someone will call me to schedule an interview. I went to the interview today and someone will give me a call within a week. Hope I get a job.
Interview questions [1]
Question 1
Name a time when you regret the outcome from dealing with the customer and what would you done differently?