Allstate Claims Adjuster Trainee interview questions

Step 1. Online test. Step 2. Phone Interview. Step 3. In person interview. Take note of questions the HR asks during the phone interview - They are similar to in person interview questions. The in person interview consists of a managerial panel, and they will typically ask about 5 general questions regarding your abilities to deal with stressful situations. They look for specific examples that answer their specific questions. If you pass the in-person interview you will be hired.

I applied online and got an email to set up a telephone interview. The phone interview was a recording. Once I did the phone interview, I got an email to complete an online assessment and after I completed that I got a call for a face to face interview. The face to face interview was with two managers and I was asked 3 behavior questions and about 5-6 general job experience questions plus some random questions they threw in. I was asked not once but two times why Allstate. They were mostly looking for customer service experience. I just graduated so I don't have more than a full year of customer service so I think that's why they didn't hire me. They also stressed that the job would be over 40 hours a week and that it was extremely high volume.