I applied online. The process took 2 weeks. I interviewed at Agoda (Budapest) in Sep 2022
Interview
First they call me for a quick phone interview, which was followed by an online test, then the final interview with the local manager which explained better all job characteristics.
Interview questions [1]
Question 1
How to help customer who doesn't know how to arrive to the hotel.
If shortlisted, you will first receive an email to schedule a call with the HR. The interview took about 30 minutes and the HR was friendly. The process was: HR Phone Screening - Online Tests - Final Interview
Overall, the interview process is very long and slow. What frustrates me the most is the first screening test which took way longer than the suggested 2 hours. On the plus side, the actual interview itself was a great balance of fit and case interview to showcase your critical thinking.