I applied online. The process took 4 weeks. I interviewed at Agoda (Gurgaon, Haryana) in Apr 2024
Interview
There are three rounds of interviews,
The pre-screening first round of 15 minutes (conducted by the hiring manager), an assessment which you need to complete in 24 hrs (a scenario will be given and we have to write an email based on it), and the third round is conducted by the team manager for 1 hr which also includes role-play scenario.
Interview questions [9]
Question 1
Introduce yourself, experiences, strengths&weaknesses, likes and dislikes etc
Roleplay: Pick up a call of a customer who has a booking for a hotel. Once the customer arrived, they can't find the booking at the hotel and are calling you for help. (On call scenario role play)
I applied through an employee referral. I interviewed at Agoda (Bangkok)
Interview
Recruitment team was professional. The interview process is professional in every step of the process. They were transparent early on in the process about the range of compensation they could offer for the role, which I really appreciated.
Interview questions [1]
Question 1
How would you maintain a knowledge base for regional laws and regulations.
Long Process of Interviews, from recruiter, hiring manager, techncial interview, stakeholders, and some cases with C-level interview (4-7 Interviews). Ranging from technical, business acumen, stakeholder management etc
Back then it took me almost 2 months to get from first interview to the offer sent
5
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