Face to face - easy questions about Customer service role
Tell me about a difficult customer that you had to handle
Tell me about your last experience working in a team
Interview questions [1]
Question 1
Tell me about a difficult customer that you had to handle
I applied in-person. I interviewed at Accenture (Dublín, Dublín)
Interview
Interview process was not difficult, they mainly asked basic questions and followed up with work case scenarios. Mentioned about benefits, working schedule and what to expect as in daily responsibilities.
The experience was awful. The interviewer was late for the interview. She didn't even introduce herself and directly asked the question I've mentioned below and nothing else. She didn't even let me complete my introduction, she didn't even listen she was on her phone.
Interview questions [1]
Question 1
what do you think WFH is better or WFO? How does the pandemic affect this