eXp Realty reviews

Everything else was horrific at this job. Massive turn over, absolutely chaotic and insufficient training, unprofessional management, terrible benefits. I was constantly in a chaotic and unstructured environment, with management that had no idea what it was doing and was just chewing through new hires and spitting them out. Absolutely stay away from this company if you want something table and secure.

1- Overworked. To say that eXp is growing at a fast pace is a gross understatement. Personally, I love staying busy, but our department was left severely short-staffed for a prolonged period of time which caused a major problem with burnout on our team. 2-Feeling Unappreciated. At least three people on our team, myself included, were each expected to perform the duties of two (sometimes three) staff for the aforementioned prolonged period of time, with no recognition and no additional compensation. At least two of these team members were then in real danger of being terminated when higher-ups felt that they were "slacking" (due to trying to perform the duties of 2 or 3). I was so ashamed of eXp. 3-Insufficient Tools. Hopefully this will be getting better as it seems the company has finally realized how woefully inadequate the tools staff have been expected to work with are and there are improvements in that area coming down the road. In the meantime, tools are painfully insufficient and manual. 4-Lack of Management Accountability. There seems to be nowhere safe to go to provide feedback or express concerns about your direct manager without fear of retribution. For the record, I found out, personally that the "confidentiality" of Employee Net Promoter Score (ENPS) Surveys...not confidential. 5-Lack of Thorough Planning The MO of eXp has been to make changes to policies and procedures without the input of the teams tasked with implementing those changes. While occasional oversight is understandable, with eXp it is the rule and not the exception. It is incredibly embarrassing to have leadership announce a new initiative that will involve your team, yet you knew nothing about it! On a regular basis teams were tasked with implementing changes in policy or procedures without the tools or processes in place (or even available) to make it possible!