Victoria's Secret reviews

3.5

57% would recommend to a friend

(13,111 total reviews)
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Hillary Super

70% approve of CEO

47% positive business outlook

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jan 13, 2017
Recommend
CEO approval
Business Outlook

Pros

-free gratis every month. -30% discount -not challenging job mentally, very easy to do. -other associates who weren't permanent staff were lovely.

Cons

Word of warning, if you're a seasonal/temporary employee, the permanent associates are not nice to you, two faced and liars. Having to deal with unsanitary work conditions I.E. dealing with dirty/used panties was DISGUSTING and abhorrent. Rude customers and even worse managers who once yelled at the staff on the shop floor in front of customers. Scheduling was ridiculous, 7am shifts for weeks on end that were unchangeable. On your feet all day and aren't even allowed to lean on door frames and if you did, even for a second, you'd get told off as if you were a child. Younger employees were treated as infants compared to older employees even if you do the same job. Gave temporary staff the worst jobs, with little instruction and get mad when you don't know how to do it and for the amount of work done every day, the pay is ridiculously low. The worst part, however, was the management. Always nagging you to interact with customers and ‘move with intent’ yet when you spent too long with customers they’d tell you to leave it to the sales team…completely contradictory. Every manager had a different idea of how to do things and when you were moved to do another task, the other manager would ask why you are no longer doing what they asked you to do and instead of them communicating about what the associates should do, they yelled at us instead, as if we were the problem.

1.0
Jan 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Gratis A lot of hours

Cons

Management are extremely rude, leave you out, judge you, treat you differently to full-time employees. Never get praised as a generalist, only told you're doing wrong, it's almost like they just want to complain. Generalists don't get commission. A staff member got told she was 'selling too much' and to 'leave it to the sales people' however then get complains that we're not selling enough and that's the reason some have not been kept on. I have heard management talking negatively and badly about the seasonal staff as well as customers numerous times. I thought this was so wrong! When I was at work I felt really low, because it was like i was less worthy than other staff or management there.

Viewing 31 - 33 of 13,111 Reviews

Glassdoor has 13,858 Victoria's Secret reviews submitted anonymously by Victoria's Secret employees. Read employee reviews and ratings on Glassdoor to decide if Victoria's Secret is right for you.