UPS reviews

3.4

55% would recommend to a friend

(36,763 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Sep 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Ok pay given the responsibility, ok benefits, don't have to work a lot of hours, on-site gym and cafeteria. People are pleasant.

Cons

Few promotion opportunities for Supervisors, Managers, or Directors - terrible upward mobility. There is a huge glut of Managers and Directors that have been around forever --- making it challenging to move up unless someone dies. Culture is old-school. While hours are not long, you better be at your desk between 8am-5pm. Count on a max 2%-3% raise every year, even if you were an awesome performer. Career development process is almost entirely useless. If you are career motivated, UPS is not the place for you. If you're looking for an easy 8-5 job and little responsibility given the pay, UPS is the place for you.

3.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

*pretty much guaranteed future career if you work hard and are ethical *excellent benefits *management has a roll-up-their-sleeves policy, especially at Christmas time

Cons

*union members can't get fired, even when they completely deserve it *management can be extremely hard-assed and harsh, ignorant of basic human motivation skills

1.0
Sep 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Is this a joke? The hours - 3am-9am in a building with no air conditioning. The pay - You'll be pressured into forfeiting a portion to the United Way. Career advancement - Who needs a career anyway?

Cons

My favorite moment at UPS was reading a message in a bathroom stall that said: "Under Paid Slaves" This organization leads by intimidation. "Management" retains employees with empty promises of career advancement. Want to progress from part-time management to full-time management? You better plan on delivering packages instead. But wait! You have a degree? It doesn't matter - none of my managers had a college education. UPS is managed by truck drivers, not leaders.

Viewing 106 - 108 of 36,763 Reviews

Glassdoor has 40,968 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.