Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2704) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (292)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4992 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4622 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1344 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 649 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 400 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2035 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1663 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 706 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 596 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 396 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

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3.4

55% would recommend to a friend

(36,763 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

1.0

Oct 21, 2012

Dishonest Management

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Reasonably well paid for the industry, but you will have to put in the hours to earn it.

Cons

Hypocritical Managers. Company policies are not followed, all in the name of profit. Bullying is rife, from the highest managers downwards. Dishonesty is the best way forwards. If you go by the book, don't expect to progress

4.0

Jul 29, 2012

First six months at UPS.

Part time unloader

Recommend

CEO approval

Business Outlook

Pros

$1.00 Pay raise after 90 working days. $0.50 Pay raise 1 year after hire date. A chance to get an extra dollar raise for doing a skilled task from the first day. Safety is a big concern. Lots of moving around better than the gym. Don't really have to interact with other employees if you don't want to, you can get in and out. Give out bottled water often. Once in awhile there is a BBQ.

Cons

HOT! HOT! working enviroment with lots of truck exhaust and loud noise. No benefits for the first full year, 18 months for dependants. Odd working hours. 3AM -9AM, or 5PM- 9:30PM. Other employees will let you do their work for them, or employees do not follow safety rules or even dress code in many cases and management will say nonthing. Lots of profanity!!!!! Management is not always following the Union contract. The time cards are not always accurate, so you have to keep on top of it, the mistake is never in your favor so it almost seems like it is done on purpose. No place to put any personal items but you own pockets <- gets drenched with sweat.

1.0

May 3, 2012

Overworked and underpaid. Lots of favoritism.

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Job security. I like the co-workers that i worked with. The hours were good. The savings investments offered were good.

Cons

Terrible management. People getting away with doing nothing while you are working extremely hard. The pay was terrible and the raises were worse. Zero potential for growth. They work people so hard that they sometimes have to take medical leave. Higher management treat lower management terribly.

Viewing 100 - 102 of 36,763 Reviews

Jobs at UPS

Supervisor I

Buenos Aires

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Intl Sales Support Specialist

UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Dishonest Management

First six months at UPS.

Overworked and underpaid. Lots of favoritism.

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