TransPerfect reviews

3.0

40% would recommend to a friend

(2,857 total reviews)

Phil Shawe

44% approve of CEO

33% positive business outlook

TransPerfect has an employee rating of 3.0 out of 5 stars, based on 2,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TransPerfect employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

You learn about the operations of companies where "Greed is Good" is practised to perfection

Cons

The pervasive management technique is instilling fear. The method used is quite simple: you will be praised highly and be told how very special and talented you are, and what great future is in store for you with TransPerfect. Then, when you make the slightest mistake, are unable to do overtime on a particular day or dare to question the decisions of your manager, you will be shouted at, humiliated in front of all your co-workers, be told you are a piece of s. and it would be better if you found another job. The next day, you will be praised again, told that you should not take the treatment of the previous day personally and should understand that your manager was just following orders from his manager in Barcelona. Then, after a week, the abuse will be repeated, followed by profuse reconcilliation again. This is how lover boys prey on their victims and make them completely dependend: your manager will play the same game with you. Staff turnover is unreal (between 50 and 100 per cent in any given year), pay is just above legal minimum (for project managers with a university degree) hours are long, overtime is mandatory (and unpaid). The unpaid hours are presumably compensated with time off, but taking time off is linked to meeting unreallistically high targets. You will hardly ever reach any of these, and lose the unpaid overtime hours when you quit your job. This is the standard system used at TransPerfect, and copied from the Barcelona office. Absolute dead end job - no financial prospects, no prospects of promotion in terms of job content. You will spend your days sending translation jobs to the cheapest translators you can find, trying to cut their rates even further, and fighting with Sales about impossible deadlines. This is a white collar sweatshop where workers are just a commodity; they can be used and discarded at will.

1.0
Dec 23, 2013
Recommend
CEO approval
Business Outlook

Pros

You get to know the mechanisms of a corporate monster that aims to exploit as many translators, pm's and other staff as possible, all for the gain of a 2.3 mark up.

Cons

A culture of fear and aggresive disrespect, extremely low pay, ridiculous working hours, brainwashed management, and a work ethic that is based on survival of the 'fittest' (people who say yes to everything). Employees at Transperfect can be divided into two categories: those who have a life, morals, values and empathy and those who live their lives based on fear, power and control without a sense morality. Those who have some sense of right and wrong usually do not stay very long. Those who want to "work their way up" in the company at any costs spend their days sucking up to management, treating translators like crap and have overall lost the ability to use the word no, sacraficing their colleagues' well being in the process. Why? Because TPT never accepts no from an employee, especially a pm. I am ashamed that transnational companies such as Transperfect are able to bring their poisoning, rigoureus, disrespectful and greedy business model into a country such as Holland. Let's boycot the s. out of companies like these and stop them from spreading corporate violence.

2.0
Oct 30, 2013

Why

Recommend
CEO approval
Business Outlook

Pros

You learn how malicious management can spread a negative culture, and try to avoid it in the future. The only positive is that you appreciate other agencies when you finally leave TPT.

Cons

a) We used to constantly lie to the linguists and sometimes to each other. Most "client reviews" are just proofreader's opinions. We used to tell linguists "the client has an issue", while the project was still in production. It's psychological terrorism through lies. Similar practices sometimes among employees. The management from America has established this malicious culture, it affected us all. b) At Transperfect all linguists involved in a project may be paid less than half of a project's budget. I felt ashamed asking people for highly specialized work at such rates. I had to use good linguists to secure a client (samples, glossaries etc), and promised them "a big project coming up", and then we would send the bulk of the work to the cheaper ones. To those that worked to get us the client, we would lie that "the client cancelled it". Our promises worth nothing in this company, I felt I was not a trustworthy person. Project managers are trained in methods to lower the linguists' rates, as if the linguist are fat cats (!). The "production metrics" for linguists are based on no scientific or empirical evidence whatsoever and are unrealistic. Cheaper linguists accept them and then we consider them responsible for the entire project. Sales charges clients with "formatting", which is actually done for free by the linguists (!!!). Shameful, and not standard in the industry at all. In one case the linguist asked me for formatting fee, which we charged the client at 3x what the linguist asked me, and I had to refuse it. c) There is no work-life balance whatsoever, you must stay until you' re done, and you will end up hanging out with your other colleagues. The financial crisis has made many people willing to accept such conditions. The company is extremely profitable and has no reason to resort to exploitation of pretty much everyone, that's really low ethics.

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