Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 80 reviews)); "Good People and flexible scheduling" ((in 73 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store

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The UPS Store reviews

Compare reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 29, 2011

Boring work, decent pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They were accommodating to my flexible schedule and compensated me very well. Overall, the tasks were pretty menial but it made work go by quickly.

Cons

When it rains it pours: the holiday rush was hell and occasionally patrons would take out their personal problems on employees.

5.0

Nov 28, 2011

Awesome

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Boss was a good guy to work for, very fair and understanding if any employees had personal issues and needed time off.

Cons

People complaining that shipping is too much, or bringing a FedEx package to a UPS Store.

5.0

Nov 5, 2011

Lucky to have a job like this

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the customers are regulars and it makes their transactions quick and pleasant. Much more relaxed than any other workplaces which I have experienced.

Cons

There is not a specific time for lunch allotted to any of the employees since the busy hours are so unpredictable.

Viewing 3124 - 3126 of 3,142 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Part-Time Center Associate 7346

Part-Time Center Associate 4331

Part-Time Center Associate 5455

Sales Associate/Printing Specialist