Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 176 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 105 reviews)); "Great people that you work with and very flexible with time" ((in 100 reviews)); "Flexible Schedule and easy to learn" ((in 75 reviews)); "Good People and flexible scheduling" ((in 68 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 225 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

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The UPS Store reviews

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3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jan 26, 2012

Great part time job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

learn customer service skills resume builder

Cons

not many opportunities for advancement

5.0

Jan 24, 2012

Best seasonal job ever

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- A great seasonal position. I worked at two different stores in the Cincinnati region for 5 years and both places gave me full-time hours and fair pay for 6-8 weeks at a time. - Really great management and co-workers at both stores. - They promote from within. - You get to meet a lot of different people.

Cons

- Some of the people that come in to the store are very rude. - Different stores have different policies on charging for certain things like taping up boxes, etc, so make sure you're clear on the little things before you charge an old lady 75 cents to tape her box

5.0

Jan 10, 2012

Great Experience Here

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Got to meet a lot of people Got paid well (of course this depends on your franchise owners) Had fun Training not too difficult

Cons

Sometimes business was slow, but that goes for most retail stores.

Viewing 3121 - 3123 of 3,142 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Part-Time Center Associate 4331

Part-Time Center Associate 7346

Part-Time Center Associate 5455

Sales Associate/Printing Specialist