Does The Kraft Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Kraft Group employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Kraft Group. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at The Kraft Group?

67% of The Kraft Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Kraft Group 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at The Kraft Group?

Manager (6) , Marketing Coordinator (4) , Customer Service Representative (3) , Academy Coach (2) , Account Executive (2) , Accountant (2) , Anonymous (2) , Banquet Server (2) , Bartender (2) , Cook (2) , Data Analyst (2) , Event Day Staff (2) , Event Staff/Security (2) , Food and Beverage (2) , Human Resources (2)

What are the pros of working at The Kraft Group according to real employee reviews?

"There are some great people that work and worked there" ((in 18 reviews)); "Advancement Opportunities / Upward Mobility" ((in 5 reviews)); "Stable work environment." ((in 5 reviews)); "Everyone was both professional and approachable." ((in 4 reviews)); "The Kraft Group gives entry level employees a great opportunity to advance in their profession and Experienced employees opportunity for growth." ((in 3 reviews))

What are the cons of working at The Kraft Group according to real employee reviews?

"Pay is low" ((in 14 reviews)); "Management is awful, pay is terrible (overtime was a percentage HALF" ((in 7 reviews)); "Bad work life balance" ((in 5 reviews)); "Long hours and very competitive" ((in 4 reviews)); "time and I regularly received minimum wage adjustments for my pay to be legal) company is disingenuous, culture is forced, work/life balance is non" ((in 4 reviews))

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The Kraft Group

The Kraft Group reviews

3.7

67% would recommend to a friend

(200 total reviews)

Robert K. Kraft

81% approve of CEO

64% positive business outlook

Ratings by category

4.1

Culture & values

3.8

Diversity & inclusion

3.8

Senior management

3.8

Compensation and benefits

3.6

Work/Life balance

3.5

Career opportunities

The Kraft Group has an employee rating of 3.7 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Kraft Group employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

200 reviews

2.0

Jan 13, 2026

HR Lacks Empathy

Security premium seating staff

Recommend

CEO approval

Business Outlook

Pros

-Fun place to work -Ability to work long hours/pick up hours at several locations -Free meal (albeit not healthy) -Friendly Supervisors and colleagues

Cons

-HR struggles to respond to pay inquiries with empathy or compassion -HR is unhelpful when approached about a pay raise, despite several years of prior employment as a rehire -Pay is too low; earning minimum wage to stand in the cold for 10 hours is unreasonable -Little incentive to stay -Recruiter is unhelpful

The Kraft Group Response

3mo

Thank you for taking the time to provide us with your feedback.

5.0

Oct 29, 2025

Server at GIllette

Server

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, HR follows up quickly, money is decent for a college student.

Cons

Sometimes don't feel heard with upper management.

The Kraft Group Response

7mo

Thank you for your feedback. We appreciate you feedback and all that you do for the guest experience.

4.0

Oct 24, 2025

Quality

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Awesome place to work fo

Cons

hours can be inconsistent at times

The Kraft Group Response

5mo

Thank you for taking the time to write a review! We appreciate your feedback and your time with the organization.

Viewing 4 - 6 of 200 Reviews

Jobs at The Kraft Group

Audio Visual Technician

Ticket Office Event Day Staff

Event Presentation Assistant

Senior Director of Facility Operations