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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      54% would recommend to a friend

      (11,434 total reviews)
      avatar

      Kenneth D. Tuchman

      59% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,434 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      2.0
      Jun 21, 2012

      Disorganized and holding to broken processes

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation Nice people to work with Middle management gets it and tries to help

      Cons

      Operations is inexperienced and reactionary Processes are used from previous clients instead of made to fit per client basis Long days without a thanks Office politics are high on the list - be careful who you befriend

      2.0
      Jun 14, 2012

      Low Pay for Important Work

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible with hours if your a student or just looking for part time work.

      Cons

      Pay isn't that great. $9.25 to manage millions in customers accounts for Bank of America. Also telling a customer you can't refund their O/D fee because the tool said so is hard when they don't already O/D their account frequently. Everyone hated Bank of America at the Morgantown site just because of their stupid irate policies. I'm sure TeleTech is probably charging BofA $16-$20 per hour worked! Benefits should be better. Especially when it comes to vision which should be fully covered seeing that your staring at a computer screen all day long!

      Viewing 11353 - 11355 of 11,434 Reviews
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      Glassdoor has 13,232 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.