TP Customer Service Advisor, Tech Support reviews

3.9

72% would recommend to a friend

(28 total reviews)

Jorge Amar

Not enough data to show CEO approval

37% positive business outlook

Customer Service Advisor, Tech Support employees have rated TP with 3.9 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Advisor, Tech Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Advisor, Tech Support professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

28 reviews
3.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay and nice schedule

Cons

Leadership is lacking and inconsistent

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TP Response
7y
Thank you for bringing this to our attention. We are truly sorry to read this review of yours. We hope you can share your experience with us in detail via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com for us to know how our leaders could improve.
3.0
Aug 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Good wage, good training, good support from supes.

Cons

Aged facilities, too lenient on attendance violations, pressure from mgmt

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TP Response
7y
We sincerely apologize about your bad experience with us. Your feedback is importance and we are hoping you can share more details about it at our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com this so we can improve our services and facilities for our employees. Thank you.
4.0
Aug 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay, work with my schedule, nice enviroment.

Cons

Possible shift bids when I love my schedule.

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TP Response
8y
We appreciate your positive feedback. We see to it employees are compensated well, provided a pleasant work environment and given flexible work schedules. If you have any additional feedback, please email us at wecare@teleperformance.com or call our WE CARE line at 800-664-9335. All the best!
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