Does Swissport pay their employees well?

According to anonymously submitted Glassdoor reviews, Swissport employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Swissport. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Swissport?

46% of Swissport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Swissport 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Swissport?

Passenger Service Agent (472) , Ramp Agent (360) , Customer Service Agent (143) , Customer Service Representative (115) , Ramp Agent/Baggage Handler (67) , Cargo Agent (60) , Aircraft Fueler (56) , Supervisor (51) , Customer Service (45) , Baggage Handler (42) , Check In Agent (40) , Auxiliar De Rampa (39) , Dispatcher (34) , Duty Manager (26) , Aircraft Dispatcher (25)

What are the pros of working at Swissport according to real employee reviews?

"Working with some great people and learning lots of new skills" ((in 159 reviews)); "Great colleagues to work with" ((in 61 reviews)); "Great coworkers that appreciate you" ((in 57 reviews)); "Training is good and the teacher is more than happy to help you to become a competent ground worker." ((in 46 reviews)); "Overall good work environment for employees and progression to work elsewhere in airport possible" ((in 27 reviews))

What are the cons of working at Swissport according to real employee reviews?

"Poor management and over work" ((in 407 reviews)); "The pay is low and the amount of work is excessive" ((in 270 reviews)); "No benefits and we do the hard work" ((in 116 reviews)); "Salary is low for the work 3 am starts not so good" ((in 93 reviews)); "long hours in hazardous conditions with many job duties that are not fairly compensated for." ((in 84 reviews))

What are employees saying about Swissport layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Swissport layoffs and their outlook for job security at Swissport in 2026.

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Swissport

Swissport reviews

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2.9

46% would recommend to a friend

(3,166 total reviews)

Warwick Brady

51% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Career opportunities

2.7

Culture & values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Senior management

Swissport has an employee rating of 2.9 out of 5 stars, based on 3,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Swissport employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 7, 2023

Great Until

Duty manager

Recommend

CEO approval

Business Outlook

Pros

Diversity, decent benefits for management,

Cons

Upper management is so out of touch it's scary. Would not recommend it. But I suppose it just depends on who's at the helm. From equipment failures to facilities, day to day operations are affected when equipment isn't working. It lowers morale to see things in a constant state of repair or being forced to utilize broken equipment to get the job done. Just a run of the mill outfit ran by individuals that sit in a reverb room and expect results. Spend 40k a month on heating a warehouse in the middle of July but complain about profitability. This company spends so much on things that don't generate one ounce of profit but complain when situations happen that could be prevented if given the proper equipment. Its pig with makeup. ORD 2023 is no bueno.

2.0

Aug 21, 2023

Problems and more

Dispatch

Recommend

CEO approval

Business Outlook

Pros

Enjoyable job in a long term industry. You’ll walk 5-11 miles per day and lose weight easily if you want.

Cons

£12/hr shift Salary is too low for the responsibility and workload. Nobody receives a contract means it’s zero hour. You will at your own parking for months until your ID vetting pass arrives. Sore feet after 5-11 miles walking daily fast paced most of it. Under-staffed puts more pressure on everyone. Staff turnover is very high. A lot of broken equipment nobody seems to repair or take away. Lack of PPE means you’ll work in rain and get soaked regular. No ID means you’ll need accompanied all day but no staff to do this makes it harder to do your job. Not progressing as stuck on the same 2 types of aircraft from day one. Almost no perks. Nothing off flights, 20% discount off expensive airport food. Can’t use duty free for alcohol even when not working. Men’s toilets haven’t been cleaned since it was built by the looks of it

3.0

Feb 22, 2023

Customer Service Agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good experience and nice uniform

Cons

Be prepared to be screamed at for oversized luggage, cancelled flights, anxiety management, charging excess fees etc. Even if it is company policy, it takes guts.

Viewing 22 - 24 of 3,166 Reviews

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