Does Sur La Table pay their employees well?

According to anonymously submitted Glassdoor reviews, Sur La Table employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sur La Table. This rating has improved by 17% over the last 12 months.

How satisfied are employees working at Sur La Table?

41% of Sur La Table employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sur La Table 3.2 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Sur La Table?

Sales Associate (192) , Kitchen Assistant (102) , Floor Lead (38) , Retail Sales Associate (31) , Store Manager (31) , Assistant Manager (30) , Chef Instructor (27) , Resident Chef (26) , General Manager (22) , Manager (18) , Assistant Store Manager (14) , Seasonal Sales Associate (12) , Culinary Instructor (11) , Assistant Resident Chef (9) , Culinary Lead (8)

What are the pros of working at Sur La Table according to real employee reviews?

"The job itself was fun and the people were great" ((in 84 reviews)); "Great coworkers and a solid company." ((in 34 reviews)); "Great staff to work with" ((in 25 reviews)); "flexible hours and not hard" ((in 24 reviews)); "Fun cooking classes." ((in 22 reviews))

What are the cons of working at Sur La Table according to real employee reviews?

"Low pay (the last raise they gave me a whopping sixty cents more)." ((in 121 reviews)); "Good managers can't last long." ((in 44 reviews)); "There is NO training for pretty much every position from sales to management to culinary instructors." ((in 42 reviews)); "Floor lead positions and below are only part time with no benefits or major incentive beyond the store discount." ((in 24 reviews)); "Since the acquisition and replacement of senior leadership with former Williams" ((in 16 reviews))

What are employees saying about Sur La Table layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sur La Table layoffs and their outlook for job security at Sur La Table in 2026.

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Sur La Table

Sur La Table reviews

3.1

41% would recommend to a friend

(1,057 total reviews)

Jason Goldberger

46% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Sur La Table has an employee rating of 3.1 out of 5 stars, based on 1,057 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sur La Table employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 11, 2016

Started off great but in the past few months too many changes. Hours being cut not enough workers at key times

Floor lead

Recommend

CEO approval

Business Outlook

Pros

Discount is great Incentives happen a few times a year and is helpful As an employee you get discounted classes

Cons

If you have a cooking class attached to the store the hours are crazy. Could be there as late as 11:00 pm on the weekends because the company is getting greedy by wanting to fit in as many classes on the weekend as possible

4.0

Sep 7, 2016

Missed Opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employee discount Customers genuinely want to purchase products Cooking classes are fun and interactive Empowered to do whatever it takes to ensure customer satisfaction.

Cons

The pay for anyone other than management is insulting. It never feels like there is enough coverage or hours in the day to complete the tasks that need to be completed. It feels like corporate is out of touch with what is happening at the store level, and that nothing is totally planned and the ought through before it is rolled out to stores. Sales associates are expected to have a totally open availability for almost minimum wage, and management isn't very flexible with scheduling.

1.0

Dec 30, 2014

Dog eat dog

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Clientele, products and generous discount make this workplace attractive and potentially rewarding for anyone who loves to cook and entertain.

Cons

Store managers, assistants and floor leads are given no credit whatsoever for knowing how to run the business. When sales are good and goals are met little or no real recognition is given. If sales dip even for a single week expect harsh and demoralizing repercussions.

Viewing 52 - 54 of 1,057 Reviews

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Assistant Store Manager