Does Startek pay their employees well?

According to anonymously submitted Glassdoor reviews, Startek employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Startek. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Startek?

75% of Startek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Startek 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Startek?

Customer Service Representative (560) , Team Leader (210) , Executive (110) , Customer Service Representative (CSR) (98) , Customer Service (80) , Engagement Specialist (78) , Assistant Manager (75) , Quality Analyst (60) , Customer Service Agent (58) , Customer Service Executive (49) , Executive Operations (47) , Senior Executive (44) , Operation Executive (39) , Manager (36) , Customer Service Associate (35)

What are the pros of working at Startek according to real employee reviews?

"good people and a nice location" ((in 119 reviews)); "Work from Home, Flexible Schedule" ((in 111 reviews)); "Good work environment you can learn a lot of things here which help in future." ((in 81 reviews)); "Company is good infrastructure is good environment is bad" ((in 78 reviews)); "Good colleagues for people who are ready to work" ((in 67 reviews))

What are the cons of working at Startek according to real employee reviews?

"Bad management and leaves not granted easily." ((in 222 reviews)); "Low salary and if it increases it's better to survive with this for a long time." ((in 210 reviews)); "I join this company as a fresher but this company take alot of work and pay low wages." ((in 140 reviews)); "It’s a very toxic company with no benefit and the parking cost me rm11 per day" ((in 57 reviews)); "No work life balance and no career trajectory" ((in 39 reviews))

What are employees saying about Startek layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Startek layoffs and their outlook for job security at Startek in 2026.

Startek reviews

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3.8

75% would recommend to a friend

(3,593 total reviews)

Bharat Rao

83% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.6

Senior management

3.5

Work/Life balance

3.4

Compensation and benefits

Startek has an employee rating of 3.8 out of 5 stars, based on 3,593 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Startek employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 29, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible work hours Can meet some nice people that you work with. Thats about all there is thats good within this company.

Cons

Management is lackluster and ignores most concerns. Employees are treated like dirt. Your pay is partially based on the work on incompetent store employees that the client train poorly. Loyaly and tenure are punished as opposed to being rewarded like most companies. Their "open door" policy is actually a closed door, they dont listen or improve.

3.0

Dec 27, 2015

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working relationships with peers. The company was always trying to do something fun for the employees. Their client at the time helped me gain better management experience.

Cons

Company was always in flux, and the client at the time pulled a contract because the StarTek leadership did not take the time to fully understand the work involved which created a perception of ignorance leading to the failure of renewing their contract with a large telecommunications company.

4.0

Nov 24, 2015

StarTek is a great place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Incentives, great people, adequate training, nice facility with ample parking. Very comfortable and spacious common areas. Great sense of community.

Cons

Lack of respect from management, pay could and should be higher for customer service representatives. Extremely high and almost unattainable expectations.

Viewing 73 - 75 of 3,593 Reviews

Jobs at Startek

Customer Service Associate - Work from Home

United States

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Remote Bilingual Customer Service Representative

Customer Service Tech Associate - Mansfield, OH

Customer Service Associate - Myrtle Beach, SC

United States

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Startek

Startek reviews

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Customer service representative

Manager

StarTek is a great place to work.

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