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      Sofitel Hotels

      Part of Accor

      Engaged Employer

      Sofitel Hotels reviews

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      3.4

      57% would recommend to a friend

      (418 total reviews)
      avatar

      Sébastien Bazin

      74% approve of CEO

      36% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      2.9

      Senior management

      Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      418 reviews
      1.0
      Jul 16, 2014

      Worst job experience I have had to date

      Ambassador
      Recommend
      CEO approval
      Business Outlook

      Pros

      Beautiful hotel, great standards of service, many coworkers are nice, good benefits. The hotel is beautiful and has many international guests and the opportunity to provide a luxury experience for them. The brand has several locations in the US and is also international, giving you the possibility to transfer to other locations if that interests you. Free meal per shift in the cafeteria is always a nice addition. Although if you work in the Food and Beverage department the time of your cafeteria visit is about the time you arrive, rendering it kind of pointless.

      Cons

      Political unprofessional nonsense will meet you at every corner. Managers were carrying on "relationships" with other managers and even with subordinates. Promotion opportunities and treatment is not equal. Management will frequently harass you to make sure you uphold to every standard they have in place. Sometimes there are 25+ standards you need to meet for one interaction with a guest!! Forget to say "Bonjour"? You might get a write up. Received a write up for being one minute late! Not kidding. Micro-management environment, very little training (servers never know what the specials are, what the lunch menu even is, what the dishes are like), an HR team that is out to get you. I came in excited to work for the company, worked hard, received constant praise from guests, wanted to stay long term- left with very bad taste in my mouth.

      1.0
      Jun 9, 2014

      Worst employment experience of my life...

      Conference services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts at other Accor properties when traveling.

      Cons

      Bullying by superiors, harrassment by superiors, no opportunities for advancement, company does not want to invest in your future or your skills, does not provide you with the necessary tools to do your job. Overall an incredibly negative, controlling environment.

      Viewing 397 - 399 of 418 Reviews
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      ReviewsSofitel Hotels reviews

      Glassdoor has 730 Sofitel Hotels reviews submitted anonymously by Sofitel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Sofitel Hotels is right for you.