Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 804 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Benefits are good and fair" ((in 399 reviews)); "Great people and a lot of learning" ((in 397 reviews)); "Good pay and stock options" ((in 263 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 171 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow reviews

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4.1

81% would recommend to a friend

(5,669 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jan 31, 2019

Very Hectic, Aggressive and Stressful - good pay

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

For most positions, they pay way above average salaries. Trying to compete with big boys of Silicon Valley, with freebees, snacks, drinks and table tennis.

Cons

Disorganized, requests come from different directions at same time and everything is top priority. Frequent fire drills. Depending which org you get into, managers could make your life very stressful. No work/life balance. You are often expected to just pick up on short notice and fly across the world for some meeting that can be done over the phone.

1.0

May 23, 2018

ServiceNow at Lightspeed??? Politics and Money.

Senior applications developer

Recommend

CEO approval

Business Outlook

Pros

You will get good salary. You will get shares. You can do WFH.

Cons

Application is very SLOW. You will be stuck here because of shares. Worst Work for core developer. Application is so abstracted that you just need to do ticking in checkboxes. You do not have access to any real code. Employee's bonus and growth is depend on relationship with manager or senior employee, hard work and helping nature won't work here. Anybody can spread a calumny about anyone to Manager.

1.0

Aug 21, 2014

Wish i had read reviews

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free lunch free snacks mostly great people shiny macbook

Cons

too many drivers-all running each other down, time to think about how the slogan really plays out opinions not really wanted employees are disposable team environment non-existent

Viewing 103 - 105 of 5,669 Reviews

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