ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 11, 2014

Avoid

Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel and get Hilton HHonors reward points If you really want to join the development organization then your best bet is to be a developer. Not a good place for product managers at all. QE is a great place if your goal is mediocrity and limited career growth. Managers seem to get fired more frequently then ICs. Choose your VP carefully. Each VP org is vastly different with some much better than others. Try to get to know the organization ahead of time through friends and colleagues. Then hope the horse you're riding on doesn't get sent to the glue factory (your VP doesn't get fired).

Cons

No working from home. My manager repeatedly sent out emails to my team to remind us "The ServiceNow development organization doesn't allow for working from home as a common practice. Last minute emergencies exist and will be tolerated." She said if your car is in the shop then rent a car and make sure you're in the office. Picking up relatives or waiting for handyman are not considered legitimate reasons. This may be SOP in San Diego but not in Silicon Valley.

1.0
Dec 18, 2019
Recommend
CEO approval
Business Outlook

Pros

RSU- if you have 4 year to sit and wait Snacks and perks Very smart individual contributors

Cons

Sales leadership is the BIGGEST problem- everything trickles down from there!! They take care of one another and that's it (old Dell/EMC- MEN). The product is world class you don't need these type of people in the organization The CHRO talks the talk but has not improved anything, things have gotten significantly worse. It's starts at the very top. We need new Sales Leadership.I think Bill is great and will offer a fresh perspective.

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