ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jun 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome cultural awareness and lenient work environment which subsequently increases production productivity. Pay was top notch and I was moved cross country all expenses paid = $30,000 total cost to the company Company provided vendor specific and industry specific training adding to knowledge base and adding certification to my portfolio Proper ITIL Change Management for all internal / external issues

Cons

High stress work environment due to long work hours and project deadlines Company hired less qualified people who were dedicated to the company and made the impossible happen, which were later replaced with more qualified people after first year of productive service. Several people lost their jobs that were good at what they did, but they found a more qualified person and the less qualified was let go with a rehirable status. Division between Sr. Executives and Middle Management. This causes the Managers to work their employees hard to impress their superiors, but this is also the case most anywhere.

2.0
Jun 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Good technology, good technicians, good benefits

Cons

Promises are difficult to become true

5.0
Jun 17, 2015

LOVE it here!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great pay, flexibility, amazing working environment, everyone is helpful and team player attitude

Cons

lots of change but good change because of the growth of the business, there really are no cons in my opinion.

Viewing 5539 - 5541 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.