For a Store Director, your job is never done and upper management does not understand how challenging it can be
Pros
Sephora does care about it's employees, but seemingly more at the lower level. Plenty of opportunity to move up if you are just starting your management career and they give you a lot of opportunity for growth if you put forth an effort. As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations.
Cons
As a Store Director in St Louis, the DM and RVP have not been Store Directors in their past so a lot of miscommunication or a lack of general understanding of the job, time involved in completing tasks, very high expectations. Sephora always has about 3 or 4 "focuses", which makes it hard to focus on just one thing and get it mastered. Despite the great client service, it seems clients are never happy, which leads to more stress.