Sephora reviews

3.7

65% would recommend to a friend

(9,596 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Gratis Bonus Benefits (for some part timers) Some stores that have fun and genuinely friendly managers are great to work in

Cons

Work hours - If you kiss up to your boss you get the hours you want to work, if not they tell you that the computer generates the schedule and that they need you to work those hours and nothing can be done. Management - most of the leadership team are brought in from other companies and lack knowledge of products and are basically useless to help clients on the sales floor. When a situation comes up, they seem to really listen to you but will not do anything about it. Favoritism - be the managers eyes and ears (SNITCH) to the store and you can have a chance to move up within the company. Communication - lack of communication to entire team about upcoming news, policy changes and proper ways to handle proper cash register situations.

3.0
Nov 30, 2010

It's okay if you have the right people on top

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, tons of makeup to play with

Cons

contstantly having to watch your back and kiss others behinds to move up

3.0
Nov 22, 2010

Gain Knowledge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sephora highly educates their employees with everything from complex skincare ingredients to tons of product sampling. The pay is not very high and sales associates do not receive commission, so it's considerable that apart of the compensation is given in gratis (product).

Cons

No room for advancement, too much favoritism amongst certain leads and employees (but this may have been specific to the store I worked in.)

Viewing 9523 - 9525 of 9,596 Reviews

Glassdoor has 12,201 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.