Sephora reviews

3.7

65% would recommend to a friend

(9,598 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,598 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 13, 2011

Ladies who wear too much makeup

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free products that everyone takes advantage of

Cons

The leadership is so old there, that they are stuck in the same flying pattern. Need a change in mgmt.

3.0
Mar 3, 2011

Satisfactory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis Paid holiday (major holidays) Bonus Respect for all (see cons)

Cons

Lack of communication Favoritism Respect for all, but they don't always follow what they preach inappropriate humor Underhanded actions

1.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

GRATIS (oh, the gratis!), education, meeting other cool makeup artist co-workers and trainers, constant opportunity to be creative

Cons

First few months were great, but leadership basically bullied me into leaving. Honestly, I LOVED my job when I was applying makeup or interacting with cool co-workers & customers, got tons of CLI and was well liked by fellow employees and customers. The education and gratis were both nice benefits, though not worth the cattiness and drama, perpetuated by leadership who pitted us against one another. Completely disregarded my maximum amount of hours I could work (was part-time, but being scheduled 40+ hour weeks). Employees are blamed for manager's inability to achieve work-life balance. Associates were berated for their shortcomings and never appreciated for what they were doing well. Leadership focused entirely on the negative and refused any time off to the point where people would come in with strep throat rather than being screamed at. Main store manager created a poisonous work environment. So much for "respect for all". It's a shame because I loved the artistry and many of my co-workers (the ones that weren't gossiping..), and I didn't want to leave. I was pushed out. Other co-workers have shared their horrifying management experiences with me, wanting me to write a letter of complaint to the company, but as unappreciated and angry as I was, I didn't have the heart. Hopefully someone will eventually do what I couldn't, though I still find myself considering it to this day.

Viewing 9505 - 9507 of 9,598 Reviews

Glassdoor has 12,204 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.