Oct 28, 2018
Sanctuary Response
7yThanks for the review and we’re delighted that you’re enjoying your time at Sanctuary! If you'd like to change your working pattern, we do allow applications for flexible working, which can be completed via Solis.
Sanctuary reviews
57% would recommend to a friend
Craig Moule
52% approve of CEO
57% positive business outlook
Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).
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Reviews by job title
355 reviews
Oct 16, 2018
Awful place to work with terrible reputation
Anonymous employee
Sanctuary Response
7yWe’re sorry that you had a negative experience at Sanctuary. We can assure you that we take all staff concerns seriously as outlined in our Grievance policy and in our Bullying and Harassment policy, and as part of these arrangements staff are also able to speak to their senior manager or local HR Business Partner in order for this to be investigated where necessary. Sanctuary also has an established Staff Council, with local trained Staff Council representatives who are another avenue of support for staff, and in addition to this a confidential Employee Advice Service. Diversity is one of the core values of Sanctuary Group, and in relation to its commitment to this value, Sanctuary has zero tolerance of the negative behaviours described. Furthermore we have robust policies in place to manage when individual conduct and behaviour falls below the standards expected, and would encourage members of staff to report these using the mechanisms available to them as above, and escalate these as appropriate.
Sanctuary monitors staff turnover trends across the business and we also welcome all individual feedback from staff leaving the business. This can be provided in confidence via our leavers survey which staff moving on from the business are encouraged to complete, in order to identify where improvements in the business can be made.
Should you wish to discuss your experience confidentially with a member of the HR team, please do get in touch.
Sep 28, 2018
Awful
Anonymous employee
Sanctuary Response
7yThank you for your review of your current employment with Sanctuary and I am sorry to hear some of your feedback. Sanctuary takes all staff concerns seriously and when staff do have concerns, we would encourage them to discuss them. Should these involve your direct line manager then we would encourage you to speak to an appropriate senior manager or local HR Business Partner in order for this to be looked into where necessary. We also have an established staff council, with local trained staff council representatives who are another avenue of support for staff.
Sanctuary encourages staff to submit ideas to help improve the business and these are reviewed on a monthly basis. We would welcome you to submit any improvement ideas that you may have for consideration and have published examples of where ideas have been progressed which are published on our internal SOLIS pages.
During all initial interviews any manager will happily answer any questions that are raised and will provide full and honest information regarding contracted terms and conditions, if this information is important to the interviewee, unfortunately we cannot discuss all terms and conditions within each interview but will never not answer questions that are asked. In addition we have a Flexible Working policy and all employees are able to apply.
As a current employee we would encourage you to make contact with your local HR Business Partner to discuss your feedback in more detail.
