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      Sanctuary

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      Sanctuary reviews

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      3.1

      57% would recommend to a friend

      (355 total reviews)

      Craig Moule

      52% approve of CEO

      57% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Culture & values

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Senior management

      Sanctuary has an employee rating of 3.1 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sanctuary employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      355 reviews
      1.0
      May 31, 2018

      Awful, awful, awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money was ok. Fair holidays.

      Cons

      Discussed at interview flexible working only to join and be told there was no flexible working, you set your hours and must be sat at your desk between these hours even if you arrive early or have commitments on other dates. No fridges, no microwaves and no kettles so basically forced to buy lunch from outside. No talking, no headphones are allowed to be listened to. No working from home, and oddest of all the technology is about 10 years behind, no laptops which is very odd and such a waste of time. Joined and was not introduced to any of HR and didn't have a clue who my HR rep was the full 2 weeks of employment. If you are thinking of moving from a company that treats you like a human being then I wouldn't bother, you will only spend your evenings crying to your partner about what an awful day you have had!

      avatar
      Sanctuary Response
      8y
      Thank you for taking the time to review your two weeks with Sanctuary. We’re sorry to hear your experience wasn't a positive one. Our Flexible Working policy and procedure provides all staff with the option to request working hours to balance work and home commitments. There are sites within the Group that do not have kitchen facilities. This is the case at our Worcester office however there is an on-site restaurant and it’s only a short walk into town. The provision of a laptop or home working are available depending on the role undertaken within the organisation. We have a dedicated HR team across the country and all details are available on Solis and contained within our staff induction programme. We also have a national network of peer elected Staff Council reps to support and signpost staff. If you would like to discuss further details of your concerns, we’d be pleased to speak to you, and you can email resourcing.team@sanctuary-housing.co.uk.
      2.0
      May 25, 2018

      Family friendly working? What a joke. Plus so sick pay!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sanctuary pay a fair wage.

      Cons

      I was accepted the role, handed in my notice and then when the contract arrived, after id left my previous employer due to using up my remaining annual leave only to find there is no sick pay for 2 YEARS! this was never mentioned at the interview or with the job specification. Sanctuary have the audacity to cite Enhanced sick pay once you have completed qualifying service which in no way equates to no sick pay what so ever for 2 years service! This is utterly non negotiable and no room for discretion. When you are the main provider in a household this can have a devistating impact on your familys survival. Still i guess they need all the money they can to pay the chief exec £340,000 a Year! There is absolutely no room for family friendly or flexible working. You work the hours they tell you, take a whole hour lunch break, no negotiation and should you dare to need a drs appointment or any time out of your day, forget it. Not only will you be made to feel inadequate and your commitment to your role is questioned.

      avatar
      Sanctuary Response
      8y
      Thank you for taking the time to leave this review and I’m sorry that you feel this way. Our terms and conditions are benchmarked against other similar organisations and, while we understand your view, they are in line with best practice nationally. All employees are eligible to apply for flexible working and we will always accommodate requests if we are able to. If you would like to talk about this further, please contact your HR business partner.
      1.0
      Apr 9, 2018

      Poor place to work

      Compliance caretaker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Van and uniforms and friends made while working there.

      Cons

      Poor management who are un-supportive and unaware of what the employee jobs are.

      avatar
      Sanctuary Response
      8y
      We’re sorry that you didn’t feel supported during your time at Sanctuary. We do encourage staff to speak directly with their HR Business Partner if they are unhappy or don’t feel supported by their line manager, so we can address your concerns as quickly as possible. If you’d like to provide any more detailed feedback for us to look into, please email resourcing.team@sanctuary-housing.co.uk. Thanks.
      Viewing 298 - 300 of 355 Reviews
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      ReviewsSanctuary reviews

      Glassdoor has 377 Sanctuary reviews submitted anonymously by Sanctuary employees. Read employee reviews and ratings on Glassdoor to decide if Sanctuary is right for you.