Pros
Pay was well above average for the industry with very competitive base pay and commission structure. The employees at the base of the company are good.
Cons
To describe the San Jose Sharks as being “poorly run” would be an understatement. No departments communicate with one another and there is very little strive for overall improvement. Any attempts to propose potential improvements always run into a “this is how we do things” wall. I have never seen an organization so opposed to change. The organization’s president is always focused on adding new features but doesn’t care whatsoever about making sure the current offerings work. The front-line workers take all of the abuse from the fans who are upset with the game day experience, but there is no attempts to make improvements to any off-ice areas. The Sharks care little for their employees’ wellbeing, and as such, turnover was incredibly high. An employee who works there for more than 18 months can expect close to 100% turnover in that time. Absolutely no work/life balance. There are very few opportunities for growth internally. Most alarmingly, the Sharks’ culture is one that has allowed misconduct to exist. Managers are involved sexually with subordinates and employees get sexually harassed/assaulted by coworkers. While these behaviors are not promoted by the company, the culture that creates these situation is. Overall, any person who wants to make changes within the organization will ultimately leave. The only people who remain long-term are those who either promote the broken culture or who those who are apathetic to it.