Ritz-Carlton reviews

Management does NOT value employees Managers do NOT try to work with your schedules or outside life Management does NOT stick up for employees Employees are taken advantage of The entire hotel needs new management, they only care about money and do not value the way their employees feel or care how they're treated. Upper management has been documented saying "If you don't like the way it is the feel free to leave." "You are all replaceable." Company engagement survey is a joke to make you feel like you have a say, Multiple departments have scored poorly and HR defends managers. No sense of a safe place, HR does not help you, nor do they care what's being done in each department. The turn over rate is ridiculously high. Management and HR do not care about your well being, happiness, or health. Managers do not give vacation time when requested its all up to the "business need". Managers do not respect when employees draw the line. No set shifts Managers do not support their teams and do not want to hire more employees for the work load. Legitimate concerns and complaints from employees are brushed off.

-Management is prioritized on reducing costs and nothing else. -Wages were extremely low for most departments.... Naturalist attendant's were making minimum wage yet expected to never use the work "no" -unrealistic expectations - Management could be extremely hostile -HR and the managers all talk so when I made a complaint my manager immediately heard about it and began treating me differently. -Often times certain people will be laid off and the work will fall on someone else therefor eliminating the need to pay for a second employee and it will stay that way without adjustment for pay, status, or perks... This happened multiple times in my two years in the company including to myself. Mgt expected employees to do illegal thing like use other peoples computer log in because the system was not easy to add more people to. -Mgt asked you to do things outside of your job description ( ie your bosses job) and would eventually make it your job. -There was not a fair distribution for tips -At employee meetings ( there were 2 in my 2 years with the company) It was made clear that employees were not supposed to talk during and I was asked not to bring up negative things about our department.