Ritz-Carlton reviews

Management that do not know how to properly manage employees. They act more like bosses than actual leaders. Leaders take full responsibility in case of mistakes and have the courage to find solutions to problems and do something about them. They do not even apply the real basic standards of the Ritz Carlton experience themselves so how could they teach of expect them from employees. They spend time speaking up to point out mistakes but never rave when employees do great. That says a lot about them. They do not have the balls to handle very difficult situations so they just let it be.

They make you work as hard as they want, some managers get disrespectful when they are stressed, the company does not apply the same policy to managers as they do to regular employees, only the managers favorite has the opportunity to "grow", hr works to protect the benefit of the company and their manager but does not apply assistance to their regular employees.