Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 304 reviews)); "Fun! Good pay and hours" ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 56 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Learn a lot with great colleagues around me to help me out." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 98 reviews)); "salary is low and very hard to get a promotion" ((in 85 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 57 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,958 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 5, 2020

Two Faced Company

Computer programmer iii

Recommend

CEO approval

Business Outlook

Pros

Health Insurance and Discounts around the world.

Cons

Do as I say, not as I do.

1.0

Jan 30, 2020

Clueless Leadership

Loss prevention officer

Recommend

CEO approval

Business Outlook

Pros

Pay, Benefits, Good Resume Name

Cons

Snobby inexperienced leadership, lack of any direction, they run the departments like dictatorships or union hotels without any of the benefits. Directors hire favorites with no experience. Horrible co-workers.

3.0

Jan 27, 2020

Get ready to work

Bellman

Recommend

CEO approval

Business Outlook

Pros

Great pay for minimum responsibility. Job makes you well connected through guests that come in. Create life long friends with other employees and guest. Can be very full filling job. Amazing health benefits and hotel discounts at all Marriott hotels. Can transfer to any department there is an opening. Can transfer to any Marriott hotel in the world you want.

Cons

Be ready to be blamed for things you had nothing to do with. The employee handbook will be followed and enforced without mercy. Schedule is random and unpredictable. Be ready to walk 9-14 miles while on the clock. Can be very physically demanding. Big time favoritism. Seniority rules, even if they don't work in your department!

Viewing 64 - 66 of 2,958 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant