Ritz-Carlton reviews

The Terrible pay (minimum wage) while expecting the staff to outperform every other hotel in the market and commit mind body and soul to the hotel, it’s impossible to get leave or particular days off approved. If you are employed to work part time, they will roster you on 5-6 days a week and make you feel ungrateful when you ask questions about it. The teams are all under staffed and no one seems to be in charge, care about the employees or even even see you as a person, aside from one or two of the supervisors who are actually decent humans the whole thing is remarkable (in a real bad way) The culture in this place is pure evil, do not believe a thing they tell you in the interview…

The hours are horrible due to short staffing. Schedules could look like up to 14 days straight working and 1-2 days off in between. Rarely requests for days off are accepted even its a major event (I saw someone get turned down for a request they made 4 months in advance for their wedding anniversary). Workers needs were never a priority as the only thing that mattered here is making guests paying thousands happy while workers were subjected to high temperatures, unhealthy working conditions, extremely rude guests (who are always right and you are always wrong) and literal RATS under the guise that the hotel “couldn’t afford” to fix these little things that would actually make work life slightly easier in such an intense environment despite being a company that brags about their career life from day one of orientation and how “lucky” you are to be there. My location had a lot of workers on J1 visas and it seems as though they were being taken advantage of by management & business / scheduling practices that felt almost criminal due to them not being able to pick up and leave whenever they felt like they were being mistreated.