Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people and company to work for" ((in 91 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 32 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 35 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "Crazy long hours to work" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 30, 2012

On the down hill slide to nowhere

Lead master technician

Recommend

CEO approval

Business Outlook

Pros

144 hours vaccation time annual after 1 year of service Full medical and dental after 90 days (full time only)

Cons

Business is failing Senior management is pushing too hard to meet sales and profitability objectives No system of checks and balances to keep management from screwing their employees

3.0

Sep 30, 2012

Informative and education but sometime frustrating and backwards

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

-They will hire straight out of college with little experience -Opportunity to move up if you prove yourself -Employee discount and other perks

Cons

-Higher ups are very set in their ways -New ideas are looked for but ignored upon completion -Work comes in waves, huge dry spells are followed by flash floods of business

3.0

Aug 24, 2012

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Corp Office- Laid back, business casual dress code, mostly friendly people. Top management tells you what is going on in quarterly meetings. Some employee recognition in quarterly meetings and letters to the company are read. Benefits are OK. Some management has an "open door" policy where you can feel OK to ask questions/advice. No real penalties for being late. There is a gym in the corporate office.

Cons

Favoritism runs rampant at Pep Boys. Work gets pushed down to the staff and management doesn't pay attention or just don't care that this goes on. At times this can be frustrating knowing that the supervisors get paid almost double your salary. The company is pretty disorganized and lacks good communication between different departments. Computers are slow which makes it hard to get your job done. It seems like the same employees always are staying late (Some due to being overworked and some just prefer not to go home.) High turnover, recent layoffs, almost got bought out but the acquiring company backed out last minute. Low pay.

Viewing 1561 - 1563 of 1,606 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Legal Administrative Assistant

Service Manager Trainee

Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

On the down hill slide to nowhere

Informative and education but sometime frustrating and backwards

Could be better

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Pep Boys reviews FAQs

Jobs at Pep Boys