Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Parts and service discounts. That's basically all this company has to offer by working there. That and the hours aren't outrageous.

Cons

They will squeeze every cent out of the 7 dollars an hour they pay you. You have too many supervisors telling you to hurry up and wait. You will constantly be asked to do other employee's jobs when they slack off. If you get over time you have to take a long lunch which can consist of 2+ hours.

3.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Co workers are great people on personal levels, Pretty much all cut from same cloth.

Cons

Management over works employees, if you have any over time you are told to take extended lunch. Over work for amount of commission is provided.

2.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to learn, Pay for ASE Training, Chance to gain selling experience.

Cons

Here's where it gets messy. Although there is opportunity to learn the service manager would rather have you sweep and mop the shop and also paint the bay doors and car lifts taking away from advancing your skills. Your days off are rarely if ever consecutive so forget trying to go out of town for a weekend unless you know months in advance. Low pay for responsibility of the position. yes you are technically lube tech; however, making 7.50/hr is not enough to live off of especially when you're supposed to be paid for working on vehicles as well. Rather than giving an oil change to the GST's they'll give it to the mechanics, even if they're swamped and make the customer wait an additional hour. Also, you have the feeling of being watched constantly by the manager and pretty much are told to up-sell or you lose your job. They make you explain service to customers in such a manner that their vehicle will blow up if they don't get that alignment done immediately because the vehicle slightly pulls.

Viewing 37 - 39 of 1,606 Reviews

Glassdoor has 1,664 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.