Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jun 10, 2016

Service Advisor Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You constantly get to meet new people and network with customers. Management staff is alright and they seem to hire decent employees.

Cons

The pay. Horrible. $11/h plus very very small commissions. If you're an honest person you won't make much working as a Service Advisor. Large amount of customers come in wanting the absolute cheapest oil change/service possible and will still treat you like crap after you have bent over backwards for them and gave them the 10% off discount that they so often demand.

3.0
Feb 17, 2016

Wait to see how merger goes...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great frontline employees, lots of growth opportunities. They all want to do well and crave training and support.

Cons

Needs to find its direction, just purchased by Ichan and merging with Auto Plus.

1.0
Sep 3, 2015

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This isn't really much that I have to say about this company that would be good. Just all around horrible company

Cons

The pay stinks the hours stink management is only there for themselves doesn't care about what you.

Viewing 31 - 33 of 1,606 Reviews

Glassdoor has 1,664 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.