OpenTable reviews

4.0

76% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

74% positive business outlook

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
3.0
Jun 4, 2019

Some readjustment is needed

Recommend
CEO approval
Business Outlook

Pros

Flexible hours A lot of events Fast paced Good colleagues

Cons

There is evident favouritism, and very little trust in upper management or HR in dealing with actual issues being reported. Some (many) managers are highly protected from their mistakes, and are maintained even when unethical behaviour or unprofessional behaviour is shown and reported. When we received the results of the engagement survey, and they were low, one of the key factors was “distrust in the fact that the company would take action on it”. Evidently, the results were right, and 6 months later, the situation remains the same. Cities outside of the US are stagnant, even though OT has been in the market for over 10 years, due to extremely little focus from upper management, and poor, micromanaging DMs.

3.0
Apr 30, 2019

Just an average employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monthly happy hours, flexible hours

Cons

Poor merit increases, management (Kayak) only cares about cutting costs and not retaining people or keeping employees happy. Salaries are not at market rate.

5.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Culture is great, especially with regard to support from managers and collaboration. People are there to help each other. No workplace is perfect, but it is overall a healthy culture with a lot of value placed in work-life balance. There are a lot of big challenges, both technical and otherwise, and some big impacts to be made. Even relatively junior contributors can make a significant difference to the product if they seek the opportunities. Both consumer and enterprise products offer a lot of different challenges to work on.

Cons

Big organizations can move slowly sometimes, and OpenTable is no exception (although this has been getting better with fluid teams). Better coordination between product, design, and engineering is needed in some areas.

Viewing 103 - 105 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.