Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "The immediate team and teams I partner with are great" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 15 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

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OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Nov 4, 2013

Great changes this year

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

There have been a lot of changes in the last 12 months. We're changing everything about how we build software, for the better IMO. It came at the right time for me, I'm being challenged much more than I used to be. While not perfect, engineering concerns now take a much higher priority than before. We're moving away from a .net walled garden to a multi-platform distributed stack - some node.js, rails, also java in addition to C#. Also getting our build & deploy house in order, working towards continuous delivery.

Cons

Change doesn't come easy, I guess. We seem to make progress in waves, but still get held up with manual processes, particularly in ops. But it is getting better. Puppet and Chef are starting to make life easier there.

3.0

Feb 17, 2013

Micromanagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and location. Company I growing fast and stock is recovering back.

Cons

All the managers and directors have been there for almost 8-10 years and have not updated their technology skill set. They don't let their employees think on their own, but they influence how to get the task done and micromanage them, line-by-line code review. There is no recognition or encouragement for the hard work or for the innovation. The foody awards are only given to sales and marketing people and very rarely given to engineering team. The CTO is trying to build his own empire by firing current employees who disagrees with him and bringing his own people from his ex-company, so on one wants to propose any changes or disagrees with him.

3.0

Sep 1, 2010

Not bad. Industry leader. Definitely a disconnect between Senior Management and line employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Very supportive employees. 2. Great product. Market leader. 3. Good training

Cons

1. Sells a cutting edge database product, however the software they use internally is archaic and counter-productive. 2. Horrible benefits. 401k is bad. 3. They are currently more reactive to competition than proactive. This could allow for a competitor to get a stronger foothold.

Viewing 88 - 90 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Sr. Compensation Analyst (Hybrid)

Sr. Compensation Analyst (Hybrid)