Old Navy reviews

3.7

62% would recommend to a friend

(14,636 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Jun 9, 2009
Recommend
CEO approval
Business Outlook

Pros

You learn how to work as a team and you gain the knowledge and experience you need to one day move up and become a manager.

Cons

If you are not available to close the store you don't get many hours

4.0
Jun 8, 2009
Recommend
CEO approval
Business Outlook

Pros

The friendliness of co-workers. It ranges, but is really common. There's a lot to do, if you're looking to stay busy. The management knows how to manage, thank god. There are good employee discounts (40% & 20%) and worker benefits. The pay isn't too bad, I say around 8.75 for first timers.

Cons

It is a larger store, so expect larger messes. Retail is always stressful so work should always be approached and attempted with a good attitude at the start of the day.

1.0
Jun 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Some of the things I greatly enjoyed about working at Old Navy were my associates and helping people out. It was really nice making people smile as I worked the sales floor with enthusiasm. The facilities were decent...our store was brand new and was located in a brand new plaza, so that was nice. Some of my managers were really nice as well. Overall, if you're the type of person who is driven and passionate about sales, and working in a competitive sales environment, this is a great place for you to work. There is opportunity after a year or more for promotion, but that usually involves you devoting a large portion of you time to the company, and having a full-time position.

Cons

Keep in mind that Old Navy is a subsidiary of Gap Inc., and therefore is very corporate-minded. Some managers were nice, but overall, they all were mostly concerned about sales and furthering their careers. The Old Navy Card quota was pretty annoying - we had to meet a weekly quota for how many cards we got customers to sign up for. If you went too many weeks without meeting your quota (which was honestly a subjective process, customers didn't get ONC's with just anybody), you were put up for consideration of termination. Holidays are a nightmare, and company policies aren't really in place for efficient fitting room maintenance or keeping the sales floor tidy during busy spells.

Viewing 14599 - 14601 of 14,636 Reviews

Glassdoor has 15,359 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.