Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

62% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4113) , Brand Associate (1209) , Retail Sales Associate (594) , Cashier (357) , Sales Associate/Cashier (331) , General Manager (199) , Assistant Manager (184) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 812 reviews)); "the coworkers are nice and friendly" ((in 672 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 358 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 356 reviews)); "Good work environment and people" ((in 296 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Bad management and very rude" ((in 1002 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 883 reviews)); "New Manager was rude and commanding" ((in 644 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 235 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 198 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

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Old Navy

Part of Gap Inc.

Old Navy reviews

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3.7

62% would recommend to a friend

(14,636 total reviews)

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

4.0

Jul 18, 2009

Great Place to Work...If you don't mind some confusion...

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good Work/Life Balance Fun Work Environment Constantly Driving Success

Cons

Upper Management Communication Every store works differently Expect a lot from you, without much support Push Old Navy Cards way too much If you have bad management in stores, it isn't worth working there

1.0

Jun 28, 2009

Poor leadreship

Store manager

Recommend

CEO approval

Business Outlook

Pros

Could be required to work 60+ hours per week like some retailers.

Cons

District/Regional leadership is not concerned with employees. They only want financial results and refuse to support the stores to make teams better. Did you go to college to run a register and fold t-shirts? If not, don't work for Old Navy. The hours given are not close to the workload.

4.0

Jun 15, 2009

Great Place To Work

Store manager

Recommend

CEO approval

Business Outlook

Pros

Old Navy is a positive place to work and they have a very gay friendly environment which is meaningful to me.

Cons

Work load is unbalanced for the amount of hours we are given.

Viewing 14596 - 14598 of 14,636 Reviews

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Great Place to Work...If you don't mind some confusion...

Poor leadreship

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