Old Navy reviews

3.7

62% would recommend to a friend

(14,636 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Sep 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Better than average compensation for retail; co-workers/management of high quality; fun place to work most of the time.

Cons

Company has become too focused on business, more than quality of life for employees (quality of life has been at a steady decline over the years), senior management, i.e. district managers very unprofessional at times (at least in my experience with 3-4 different ones), company prefers not to endure costs of adequate security in many stores, leading to violence and daily threats from shoplifters.

5.0
Aug 30, 2009

Old navy is easy, and relaxing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

this job is great, there are easy shift hours, and lots of independent work. the people are friendly, and motivated to help you move forward with jobs.

Cons

probablly, the clothing and display upkeep. There are soo many people who come to old navy aand dont treat it with respect, and throw unwanted clothing on the floor.

1.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Good discount at Gap and Banana Republic (50 percent). Equal level employees are usually fun to work with. Usually located in a mall so you can get some decent food on break.

Cons

Managers do not care about their PART-TIME employees schedules outside of work. Management will schedule you to work during college classes, even though you adjusted your availability. Most of the time your availability adjustment will be denied by management because it doesn't match with their schedules. Thought you did a great job cleaning up your area? Think again. Management will find any excuse necessary to belittle your efforts and make you feel like you are single-handedly destroying the store. A huge downside of working at Old Navy is the constant pressure of signing people up for ONC's (Credit Cards). Most customers who shop at Old Navy come in two to three times a week and already have a card. Unless it is a holiday you will be hard-pressed to find somone willing to save 10 percent on their purchase (usually around 10 dollars) by signing up for an Old Navy card with a 28% interest rate. Another awesome thing Old Navy does is over/under schedule you. When you have responsibilities outside of work it seems like management enjoys giving you as many hours as possible, and when the summer rolls around hours are scarce to non-existent. The fun just keeps coming; unless you have worked for the company for more than 5 years don't expect to get any preferrential treatment. Management loves to pick favorites and guess what happens when you don't get picked; you become alienated. Managers will put you at the absolute last register, with no one near you and go-backs upon go-backs to process. There is so much more that I can tell you but It really is not even worth it...My advice: When they call you for an interview don't even respond, being broke is honestly more enjoyable than being treated like garbage on an everyday basis.

Viewing 14590 - 14592 of 14,636 Reviews

Glassdoor has 15,359 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.