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      Novotel Hotels

      Part of Accor

      Engaged Employer

      Novotel Hotels reviews

      3.6

      56% would recommend to a friend

      (604 total reviews)

      52% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      3.1

      Work/Life balance

      Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      604 reviews
      3.0
      Feb 13, 2026

      Good to work for learning not for permanent

      Duty manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary Good team Lots of opportunity to learn

      Cons

      Long working hours insanely long Poor management Blame game for everything

      avatar
      Novotel Hotels Response
      3mo
      Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
      3.0
      Feb 7, 2026

      Novotel Century Hong Kong

      Front desk officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy workloads, good team atmosphere

      Cons

      Take a little bit long to promote

      avatar
      Novotel Hotels Response
      3mo
      Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
      2.0
      Feb 5, 2026

      Not good for long-term career

      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly Good & friendly workmates

      Cons

      Not good for long-term career development, & over unnecessary energy for customer service

      avatar
      Novotel Hotels Response
      3mo
      Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor People & Culture
      Viewing 25 - 27 of 604 Reviews
      Related searches: Novotel Hotels jobs | Novotel Hotels salaries | Novotel Hotels benefits | Novotel Hotels interviews
      ReviewsNovotel Hotels reviews

      Glassdoor has 1,108 Novotel Hotels reviews submitted anonymously by Novotel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Novotel Hotels is right for you.