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Novotel Hotels

Part of Accor

Engaged Employer

Novotel Hotels reviews

3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

604 reviews
4.0
Oct 10, 2025

Amazing

Recommend
CEO approval
Business Outlook

Pros

Bonuses, Free Food, Brakes, Good Education

Cons

Low Salary, A lot of work

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Novotel Hotels Response
7mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent staff discounts on accommodation and meals

Cons

Working at Novotel Darling Harbour was the worst experience of my career. The environment is extremely toxic, with management showing clear favoritism and nepotism. Hard work and professionalism go unnoticed, while promotions and opportunities are handed to friends or relatives. There’s no genuine support for staff, and morale is consistently low. I would strongly advise against working here unless major changes are made in leadership and culture

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Novotel Hotels Response
7mo
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture
4.0
Sep 23, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Great culture and environment to work in.

Cons

Pay is low, not sure if this is the industry or company

avatar
Novotel Hotels Response
7mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
Viewing 37 - 39 of 604 Reviews

Glassdoor has 1,108 Novotel Hotels reviews submitted anonymously by Novotel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Novotel Hotels is right for you.