Nielsen reviews

3.0

39% would recommend to a friend

(8,194 total reviews)

David Kenny

42% approve of CEO

32% positive business outlook

Nielsen has an employee rating of 3.0 out of 5 stars, based on 8,194 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Nielsen employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are a pro, somewhat

Cons

Leadership is a joke, needs to be totally cleaned out. The membership leader in the East region is so negative, demotivating, a bully behind closed doors, studies a computer and criticizes the work we do all day long when she wouldn’t last a week in the field. I have heard so many stories of people who have quit because of her. I’m about to be next as soon as I find a new job.

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Nielsen Response
6y
Thank you for sharing your feedback. We strive to provide the best experience for our employees. We'll relay your feedback to our teams internally and take it into consideration as we continue to work on creating the best working environment for our employees. We encourage you to address your concerns with Sandee Crossley in HR if you haven’t already.
1.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

WFH. Office location. Flexible working hours.

Cons

Even with an exceeds expectations annual rating, no bonus, no raise. Last year, they hired someone with less technical and general overall data science experience to a position above me and have been told numerous times that I am outperforming him, yet I received no pay increase or recognition. On top of that, I have more responsibilities than the person above me. Then, they proceeded to hire two more Lead Data Scientists from external, again with less work experience than me. So I am the lone person at the bottom of the totem pole even though I have consistently been the top performer. Thirdly, I found out from a coworker that I am being severely underpaid compared to others with the same title and upper management expressed shock that I requested a pay increase. I just don't understand Nielsen. DO NOT WORK HERE IF YOU VALUE YOUR WORTH.

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Nielsen Response
6y
Thank you for taking the time to share your thoughts. Career growth and development are important to us, and we encourage you to share your concerns with your HR Business Partner, if you haven't already.
2.0
Jun 5, 2018
Recommend
CEO approval
Business Outlook

Pros

40-50% work from home (which can be bad if you're unorganized) Company car (at a price) Cell phone (keep your own, they're watching)

Cons

The annual attrition rate being over 50% should be a warning to everyone. Don't believe the work life balance hard sell. 8a-7p, 9a-10p, 9a-6p, any of these can happen and it's different every day. Don't believe the "you may have to work an occasional Saturday" hard sell. Expect to work Saturdays and you better work peak hours on Saturday or else. Sunday? Sure. That's a thing too. Comparisons of membership reps between vastly different markets are common. Prepare to be compared to someone who works three areas to your one area a thousand miles away and asked why you're not producing on their level and don't make excuses. Frustrating daily production systems errors. No feeling of teamwork. Non-stop shifting/quitting of management. No upward mobility except in rare cases. Expect contact from management at any hour on any day so keep your com[any phone handy. A lot of work and a lot of stress for not a lot of pay and a bonus structure that has become embarrassing. I have been pressured to adjust my time clock entries more than once to avoid overtime reporting. Unethical. Training is a joke. New people come in completely unprepared and fail quickly.

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Nielsen Response
7y
There is always room for improvement and we appreciate you taking the time to share your thoughts. We have many learning and development opportunities, including our most recent Grow with Us program, side projects, and mentoring programs. We had many associates across Field Operations grow in their careers via promotions and lateral moves throughout 2018; many of our managers, trainers and operations leaders started in frontline roles. At Nielsen, we believe that you own your career growth and development and Nielsen makes every effort to support individual aspirations. At Nielsen we strive for work/life balance. Data shows that successful Membership Representatives (MRs) have the highest probability of signing a home during primetime hours, which include weeknights and weekends. Successful MRs who work 40 hours and schedule their recruitment time during primetime hours are far more likely to meet or exceed their goals. In this role maintaining a schedule of non-traditional hours is essential in order to be successful, and we acknowledge that those hours may not be right for some people. For many, the Membership Representative role is a great fit that offers them great rewards! We will take your feedback into consideration as we continue to work on creating the best working environment for our employees. If you have further insight and suggestions, we would love to hear from you.
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