Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (57) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (44) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 236 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 213 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 184 reviews)); "Good wlb and work culture" ((in 118 reviews)); "good benefits and on boarding process" ((in 84 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 117 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 25 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

NiCE reviews

3.9

78% would recommend to a friend

(3,026 total reviews)

Scott Russell

84% approve of CEO

74% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 20, 2026

,,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance is there

Cons

No such cons, just need to focus more on employee learning.

NiCE Response

2mo

Thanks for your review. At NiCE, we take great pride in our Learning & Development programs for our employees, offering multiple learning platforms suited to a wide range of roles. If you are not familiar with all of our programs and offering, you can contact NiCE Learning, search our NiCEweb, or reach out to your manager / HR business partner in order to discuss your specific concerns. Wishing you continued success in your career journey with us!

4.0

Mar 17, 2026

Good Company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Good opportunities to grow your career.

Cons

Nothing as such, everything is good here

NiCE Response

2mo

Thank you for your review. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!

5.0

Mar 17, 2026

Culture of Performance

Sales

Recommend

CEO approval

Business Outlook

Pros

Unified vision for success is shared amongst all teams. This is especially key with so much cross collaboration required.

Cons

Company is updating is sales tech stack. Turning what would be a con into a positive.

NiCE Response

2mo

Thank you for your review. We hire top talent, and our performance driven culture ensures that strong contributors are recognized and rewarded. Our sales support system also provides extensive enablement, training, and guidance to help our teams succeed and earn competitive compensation. Wishing you continued success in your career journey with NiCE!

Viewing 73 - 75 of 3,026 Reviews

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Technical Customer Success Manager

Technical Account Manager

Remote

View job

Transformation Consultant

AI Solution Strategist

Remote

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NiCE

NiCE reviews

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,,

Good Company

Culture of Performance

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