NiCE reviews

3.9

78% would recommend to a friend

(3,026 total reviews)
avatar

Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

leaders in AI enablement and digital transformation

Cons

No work life balance and high pressure environment

avatar
NiCE Response
2mo
Thank you for your review. At NiCE, our success as a market leader is built on the strength of our products and our vision, including driving AI adoption at scale. We’re committed to fostering a positive work culture that supports a healthy work-life balance, as reflected in our annual employee surveys. We wish you continued success in your career journey with us.
1.0
Mar 23, 2026

Worst company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Gifts from company 2. Always celebrating

Cons

1. So much politics 2. Less pay

avatar
NiCE Response
2mo
Thank you for your review. NiCE has a fantastic employee culture with many different initiatives held throughout the year to celebrate various holidays, milestones and events. From Valentine’s Day and Halloween, through to Pride events and International Women’s Day, the broad range of events means that there is something for everyone. We’re a performance‑driven organization where strong contributions are recognized and rewarded. We wish you continued success in your career journey with NiCE.
1.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely none. I regret everything.

Cons

Too many to list. The leaders are so clueless that I don't think they could spell AI or ACD. So much upheaval with limited explanation. So many people are looking to leave that is feels like the ship is sinking. Oh, and the pay is below average with virtually no opportunity for a raise or promotion. I work very hard, for almost no commission and no incentive. Unfortunately I may need to leave for all these reasons.

avatar
NiCE Response
2mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support set-up, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you continued success in your career journey with NiCE!
Viewing 70 - 72 of 3,026 Reviews

Glassdoor has 3,194 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.