NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
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Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at NICE has been a very positive experience for me. The company provides a strong combination of cutting-edge technology, a supportive work environment, and meaningful challenges that help you grow both professionally and personally. One of the things I appreciate most is the collaborative culture. Team members are knowledgeable, approachable, and always willing to help. There is a real sense of ownership and pride in the work, which makes day-to-day tasks more engaging and impactful. From a technical perspective, NICE offers excellent opportunities to grow. The company actively encourages employees to take technical courses and continuously develop their skills. We also get to work with modern technologies, including the latest AI innovations, and even embed AI capabilities directly into our solutions, which makes the work both exciting and highly relevant. Another big advantage is the hybrid work model. Working two days from the office and the rest from home provides a great balance between collaboration and flexibility, helping maintain a healthy work-life balance. Management is generally supportive and encourages initiative and innovation, creating an environment where people feel comfortable sharing ideas and taking ownership. Overall, NICE is a great place for people who want to grow, contribute, and be part of a company that values both its employees and its customers.

Cons

most of R&D are working with an old HP computer can be frustrated and can slow us down during the day work(we start getting MAC laptops but those having issues to get use to work with apple brands

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NiCE Response
2mo
Thanks for taking the time to share your experience. We’re glad to hear that you’ve had supportive and collaborative team members – something our employee surveys consistently highlight as a hallmark of our culture. Our success as a market leader is built on the strength of our products and vision, including driving AI adoption at scale. We remain committed to fostering an environment that supports continuous growth through meaningful learning and development programs. Wishing you continued success in your career journey with NiCE!
3.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

If you happen to hit your number, which is only 14% of the sales team, you can make very good money

Cons

Only 14% of the sales team makes their quote each year

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NiCE Response
2mo
Thank you for your review. NiCE is a fast paced environment where employees are encouraged to take ownership of their growth. We recognize strong performance and support our sales teams with structured enablement and ongoing guidance, helping them succeed and earn competitive compensation. We wish you continued success with NiCE!
5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Love the Hybrid model 2 office days a week * Very human centric and attention to employees * Freedom to learn and research new topics * CEO invests a lot in the individual and also in the company's success. Feels like a new spirit

Cons

Honestly cannot find any, I am here 9 years already

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NiCE Response
2mo
Thank you for sharing your experience. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth with a robust Learning & Development program. Our NiCE-FLEX hybrid model offers two days in the office for team connections and three days remote for focused work. Wishing you continued success in your career journey with NiCE!
Viewing 64 - 66 of 3,027 Reviews

Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.